The South African Social Security Agency (SASSA) provides social assistance to millions of South Africans in the form of grants. However, accessing these grants and managing them can be a challenging task, especially for those who live in remote areas or have limited mobility.
To address this issue, SASSA has partnered with Moya App, a South African-based mobile application that offers a convenient and easy way to manage social grants. In this article, we will discuss the features and benefits of Moya App SASSA and how it can help people manage their social grants more efficiently.
What is Moya App?
Moya App is a free messaging and content-sharing application that allows users to communicate with their friends and family using text, voice, and video calls. The app was launched in 2018 and has since gained popularity in South Africa, with over 5 million downloads on the Google Play Store.
The app is designed to work on low-end smartphones and requires minimal data to operate, making it an ideal solution for people who have limited access to high-speed internet or expensive devices.
What is Moya App SASSA?
Moya App SASSA is a customized version of the Moya App that is specifically designed for SASSA beneficiaries. The app allows users to access their social grant information, including their payment history and the date of their next payment. It also provides information on the different types of grants available, such as child support grants, disability grants, and old age grants.
The app is available in all 11 official South African languages, making it accessible to people from different language backgrounds.
Features of Moya App SASSA
Moya App SASSA offers several features that make it a convenient and efficient way to manage social grants. Here are some of its key features:
Grant information: The app allows users to access their grant information, including their payment history and the date of their next payment. This information is updated in real-time, so users can always stay up-to-date with their grant status.
Grant applications: Users can apply for social grants through the app, eliminating the need to visit a SASSA office. The app provides step-by-step instructions on how to apply for different types of grants and what documents are required.
SASSA news: The app provides users with the latest news and updates from SASSA, including changes in grant policies and new grant opportunities.
Frequently asked questions: The app includes a comprehensive list of frequently asked questions about social grants, which can help users find answers to common queries without having to call or visit a SASSA office.
Feedback and complaints: Users can provide feedback and file complaints through the app, making it easier for SASSA to address any issues or concerns.
Benefits of Moya App SASSA
Moya App SASSA offers several benefits to social grant beneficiaries, including:
Convenience: The app allows users to manage their grants from the comfort of their homes, eliminating the need to visit a SASSA office.
Time-saving: Users can apply for social grants and access their grant information in real-time, saving them time and effort.
Accessibility: The app is available in all 11 official South African languages, making it accessible to people from different language backgrounds.
Cost-effective: The app is free to download and use, and requires minimal data to operate, making it a cost-effective solution for people who have limited access to high-speed internet or expensive devices.
Security: The app is secure and protects users’ personal information, ensuring that their grant information is kept confidential.